STANDARD TERMS OF BUSINESS – PLEASE READ  (REVISED DECEMBER 2014)

Where required and not detailed within the quotation it will be the clients responsibility to :

◼ Make provision for all electrical, water and gas isolation and reinstatement / reconnection where required
◼ Provide welfare facilities for surveyors in accordance with HSE CIS59 “Provision of Welfare” – i.e. toilet, hand washing etc.
◼ Provide adequate parking for the required amount of vehicles, equipment etc. as close as is reasonably practicable to the place of work for the duration of the project. Unforeseen parking or storage costs will be chargeable to the client.
◼ Where keys need to be collected and/or returned to/from alternative locations additional travelling costs will be charged at £0.45+VAT per mile for locations more than 2 miles from the site address.
◼ Ensure adequate lighting is available to perform the site inspection
◼ Make suitable and safe arrangements for entry to the specified areas of work on the agreed dates. Buildings suspected of being unsafe to access will not be surveyed and delays in the agreed work schedule due to access restrictions may result in additional charges to the client and/or areas being excluded. “No access” visits will usually be charged at £150.00+VAT or the project value, whichever is lower. If labour and transport costs are higher the higher amount will be charged.
◼ Provide original “as existing” building plans.
◼ Provide a copy of your Asbestos Management Plan, if available, and details of any known asbestos materials.

General :
◼ All quotations are valid for a period of 30 days from the date of submission and where orders are placed outside this period variations in the quotation may be applicable.
◼ If the building(s) are or will be occupied at the time of the survey it is the policy of THCS to carry out an intrusive non-destructive survey. Floor voids, wall cavities, etc will be inspected as far as is reasonably practical. Any requirement for background air monitoring has been specifically excluded.
◼ The client must be aware and must accept on proceeding with the project that although the utmost care will be taken, due to the nature of the work being undertaken minor damage to buildings, areas, fixtures or fittings may occur and allowances by the client must be made for this as THCS will not be held responsible for any repairs or damages without prior agreement. For refurbishment or demolition surveys, significant damage is likely to occur and we advise buildings should be unoccupied, out of use and all fixtures, fittings and soft furnishings be removed.
◼ Once a contract start date and programme has been agreed by the client, any delay or cancellation by the client may result in additional charges. A cancellation fee will be applicable for all projects cancelled within 2 days of the intended start date. This will be 20% of the project value. If THCS have suffered direct costs higher than this then they will be billed additionally, for example where access equipment or specialist trades have already been booked.
◼ Any non-conformity with our terms during a project after acceptance of our quotation may result in the project being suspended until such a time as it is practical to continue. This may result in a charge being levied to the client.
◼ We may write articles about your project and publish them in the news or portfolio sections of our websites. If you do not agree to this, please let us know. No personal information is included but photographs may be used to illustrate the work being undertaken.
◼ By proceeding with this quotation you agree to our terms and conditions. Should you require special terms please contact us as soon as possible. Terms will not be amended after the work has been carried out.

 

TERMS OF PAYMENT

◼ Your invoice will be raised on completion of the works and report(s) issued on receipt of payment.  If you require different payment terms these must be agreed in advance.
◼ Should you require THCS to be on any approved contractor/supplier lists this must be arranged prior to placing any order. No such requests will be entertained after work is completed until full payment has been received.
◼ Where were are instructed by a third party (client agent etc) on behalf of a client the third party will become responsible for payment of all invoices and charges in the event of non-payment. Any client details provided to us for the purposes of invoicing are unverified.
◼ Where work is undertaken for a limited company, partnership or other organisation the directors, partners or others ultimately responsible for the business will remain personally liable for any debts incurred.
◼ After 14 days a reminder will be sent with no charge, after which a fee of £15.00 + VAT will be made for each account reminder, duplicate invoice, or any other paperwork, correspondence or phone calls involved with the pursuance of a debt. This fee is non-refundable, and represents the additional time spent pursuing overdue invoices.
◼ If any invoice issued to the client is not paid by the due date then all unpaid invoices issued to the client become due with immediate effect, even if it is before their respective due dates, and THCS may consider these invoices as overdue when pursuing legal action for the recovery of any debts.
◼ Orders over £5,000 will require a stage payment plan to be agreed and setup before work commences. Generally this is a 25% deposit, weekly payments totalling 65% and a final payment of 10% on completion. The format may change depending on the nature of the project, but will be agreed in advance. Our work will not be subject to any MCD, retention or other deductions.
◼ Asbestos surveying and consultancy is not part of the Construction Industry Scheme (CIS) and therefore not liable to any deductions in that respect.
◼ We understand, and will exercise our statutory right, to interest and compensation for debt recovery costs under The Late Payment of Commercial Debts Regulations 2002 if we do not receive payment in accordance with the agreed credit terms.